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Review of company vision and mission
statements and core competencies, and their relationship to the
performance appraisal process |
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The importance of competencies and what
the company and employees value |
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Basic foundations of employee motivation |
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The importance of employee skills,
attitude, and the mentoring process |
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The bell curve
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How to provide reinforcement and feedback |
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The power of clear communication |
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The importance of goal setting |
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To discuss the causes of performance
problems |
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Rendering discipline and feedback
in a positive manner |
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How to document both positive and negative
performance |
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Performance indicator data |
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Review and discuss sample company
performance evaluation forms and processes/procedures |
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Preparing and conducting the performance
appraisal meeting |
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The counseling
memo |
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Punishment and power |
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The deadly sins of rater error/bias
to avoid in the evaluation process |
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Overview and discussion about
useful and proven management/leadership tips |
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The legal aspects of performance
appraisal |
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Practice
using various skills learned, via lecture, discussion, pre and post
tests, brainstorming and small group and role play exercises; e.g.,
Coaching and Counseling Session,
Delivering a Performance Appraisal to an Employee |
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